“It would have been helpful to make the experience more relevant to TUI, for instance being informed that the pick up point for the bus a was 3 min walk from the boat NOT the city centre wasting a lot of time, Queuing and boarding was very disorganised, both in the city centre for the main bus and the road train tour of the palace grounds. The bus itself was clean and the tour commentary was clear and informative, but overall a lot of room for improvement of the experience.”

“The bus had no air conditioning. The audio was playing music most of the time rather than pointing out the landmarks There is little of interest outside of the old town so it would be cheaper to take a metro into the town and nack”

“Cost 34 euros was on the yellow line tour for 90 minutes mostly no commentary and could only see places at a distance much better value was a 1 day travel card on the underground for 8 euros was quicker and easier to use”

“The bus stop was quite a walk from the mooring and not easy to spot. The bus route close to the ship does a comprehensive 2 hrs round circuit but if you miss a stop you cant go back on yourself. It takes you first over to the other side of the river rather than into the city centre. The commentary is pleasant but not always very informative. Bus stops are sometimes hard to find. Buses run frequently and to time. Once into the city more routes are available to take you to all main areas.”